FAQ - Troubleshooting
- How to help us help you
- System Requirements and Browser Compatibility
- "Duplicate Email Found" error message when adding a new trainee
- I can't upload my content
- I do not see trainees in the search box when I want to download a preview of the Custom Certificate.
- Password Requirements for User Accounts
- How to reset your Password
- User forgot their password
- Flash Disabled for Chrome 55
- Mozilla Firefox Flash Update
- Upgrading Your Web Browser and Adobe Flash