Whenever you add or remove modules from a course trainees are enrolled in, you have the option of enforcing these changes on users who have already completed the course.
There are 3 actions that constitute changing the course and result in the Update button being shown.
1. Adding a module to the course after a trainee has completed the course.
2. Removing a module from the course after a trainee has completed the course.
3. Rearranging the order of the modules in the course after a trainee has completed the course.
When a trainee completes a course a "snapshot" is taken of their completion record, which preserves the trainees' modules and scores at the time of completing the course. This is done so that if changes are made to the course after the trainee completed it, those changes would not impact the trainee's completion record.
Clicking Update undoes this snapshot thus updating the trainees' record to reflect the current structure of the course. If modules were added since they completed they will now be required to take the modules. If modules were removed since they completed, and they are updated, their completion score will be recalculated based on the current modules in the course.
John Smith took the course "Human Resources 101".
When he went through the course he had to complete the following modules:
- Payroll rules
- Privacy in the Workplace
- Resume Checking
After John Smith completed this course his trainer added 3 new modules to the course. John was not required to take these modules because he had already completed the course. However, the trainer thought it would be a good idea for John to take these additional modules. To do this he went into the course and clicked the Update button for John.
John was sent an email informing him to revisit the course and take the additional modules.
John's status in the course was "Passed" but is now "In Progress", as the completion of the 3 additional modules is now required.