Best practices on uploading video to Trakstar Learn

If you are using video recording or editing software and have a choice of output options, we recommend the following settings:

  • Maximum resolution:1280 x 720 
  • Output video codec: H.264
  • Output audio codec: AAC
  • Output format: .mp4

There is no limit on the number of files in a course, but a single file needs to be under 1 GB to upload successfully.

If you already have a video file and want to check if it will work on Learn, please visit our partner site: https://zencoder.com/en/formats.

Suppose your users are in low bandwidth locations (download speeds of under one megabit per second). In that case, we suggest uploading the video to YouTube and linking to that YouTube video in Learn. YouTube converts the video file to many formats, working well in low-bandwidth scenarios.

Learn also supports GoToWebinar recorded files.

Still need help? Contact Us Contact Us