Mindflash Support and Hours
Mindflash support is available Monday - Friday from 5am - 5pm PT (8am - 8pm ET). We are out of the office on United States national holidays. You can reach us by email (all customers) and/or phone (enterprise customers). Tickets are typically answered within 4 business hours.
Searching our Knowledge Base
Searching our knowledge base is a great place to start. In most cases, we have a Help Article that addresses your questions. Doing a quick search will allow you to see the results returned. You can also browse the Help Articles if you prefer.
Submitting a Ticket
To submit a ticket, click the submit a request link in the top right corner. This will allow you to enter your information and the details of the issue. Please provide as much information as you can, including browser, operating system, etc, if you think it could be relevant. An email ticket will be opened and someone from the Support team will follow up shortly.