Usernames for trainees without email addresses

If your trainees do not have an email address to use for their Mindflash account, you can now assign them a username and password. When logging on, Trainees will be required to enter their Username and Password you assigned to them and then they can change their password. 

To turn on the ability to use Usernames, go to the Settings page from the left hand navigation pane.  In the bottom left corner, there is an option to turn on Usernames.  Please note that Usernames are OFF by default.  Leaving Usernames off will require that all Trainees have an email address.


Once Usernames are turned on, Usernames and Passwords can be set on the Manage Users page.  Click on a Trainee to edit their information or Add New User and enter a Username and Password.  Alternatively, if you are using an Excel Upload, create a column for Username and one for Password.  Upload the list, and the accounts are created.

* Passwords must contain at least eight characters, one uppercase, and lowercase letter, number, and symbol. 



Note: If you choose to use Usernames, some functions will operate differently for those users.  For example, invitation, reminder, and completion emails will not be sent because they do not have an email address to send to.  You will need to notify your Trainees of their Username and Passwords and direct them to your site address to log in.

Note: Each user account should have either an email or username. 

To reset the password for trainees using Usernames, select the trainee from the Manage Users page, and click edit to edit their information.  This will allow you to change their password to one of your choosing.  


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