Reports Metrics Glossary

Introduction

This glossary provides definitions for all metrics shown in the Analytics section of the Mindflash Administrator view. Note that an activity in Mindflash, such as a Trainee starting a course, is recorded as an “event” that happens at a specific time. All metric values in Analytics are calculated based on the events that occurred during the date range filter that is applied unless otherwise noted.

How group filtering works when a trainee switches groups

In Analytics, you can filter the metrics results by a group in addition to the date range. If a user were a member of a selected group for the entirety of the selected date range, then all of their course activity would be included in the resulting metrics due to historical status filtering. However, if a user’s group membership were to change during the date range, then their course activity would be included in the group that corresponds to the moment in time when the user started the course. For example:

  • Let’s imagine you filter on the group “Sales” for the date range, January 1 – March 31
  • Jennifer was in Sales group from Jan 1 – Feb 28 and was moved to Marketing group afterward
  • If Jennifer started a course while in Sales in January and then completed it in March, then that course completion would be included in the “Attempts Completed” metric given that the Sales group filter is applied. If the Marketing Group filter were applied instead, Jennifer’s course completion would not be included in the Attempts Completed metric.

 

Data refresh lag

Note that it may take a few minutes for an activity that has just concurred in the product to be reflected as an event in the Analytics metrics.

Metric

Definition

Active Courses

# of currently active courses; not subject to date range

Average Duration

Sum of all course durations of completed courses / # of these courses

Active Modules

# of currently active modules; not subject to date range

Active Trainees

# of currently active trainees; not subject to date range

Attempts Completed

# of course attempts completed, regardless of when the course started


Attempts Completed = Attempts Passed + Attempts Failed


If a completed course is reset or updated such that the trainee can complete it again, the subsequent completion counts as a separate completion

Attempts Failed

# of courses failed, regardless of when the course started

Attempts In-Progress

# of courses that were started, but that have not missed deadline, completed, or reset

Attempts Passed

# of courses passed, regardless of when the course started

Average Attempts to Complete Module

Sum of the sum of module starts that were needed to pass each given module / # of these passed modules, regardless of when the module starts happened

Average Attempts to Pass

Sum of the sum of course starts that were needed to pass each given course / # of these passed courses, regardless of when the course starts happened

Average Elapsed Time

Sum of the elapsed time between start and completion to complete a course / # of these courses


Elapsed Time is the time between two events, different from Duration

Average Module Duration

Sum of all module durations of completed modules / # of these modules

Average Module Elapsed Time

Sum of the elapsed time between start and completion to complete a module / # of these modules


Elapsed Time is the time between two events, different from Duration

Average Module Score

Sum of all completed modules’ scores / # of these modules that reported a score

Average Quiz <#> Score

Sum of all Quiz <#> scores / # of times these quizzes were taken

Average Score

Sum of all completed courses’ scores / # of these courses that reported a score

Average Training Time per Trainee

Total duration of all trainees / # of trainees.

Completion Rate

(# of Completed courses/ # of Courses started) * 100


Completed courses must have started in the date range

Course deadline date

Deadline date set for completing course, not subject to date range

Course Invited / Started / Completed Date

Date when relevant Trainee activity happened within the date range

Course Name / Status

Current attribute values of the course, not subject to date range

Course Progress

The status of the Trainee in the course as of the end of the date range

Course Score

The course-level score that the Trainee received after completing the course in the date range

Duration

Time spent within Mindflash app taking courses/modules

Invitations Sent

# of total course invitations sent


Does not include courses that are started via self-registration

Last Trainee Activity

The date when the last Trainee-related activity took place within the date range (e.g. starting or completing a course). Does not include administrative activity such as changing a course’s settings (e.g. changing a completion deadline).

Latest Module Started

Name of the latest module in the course that was started by the trainee within the date range

Missed Deadlines

# of times a missed deadline happened, regardless of if/when the course started

Module Pass Rate

(# of passed modules / # of modules started) * 100


Passed modules must have started in the date range

Pass Rate

(# of Passed courses /# of Courses started) * 100


passed courses must have started in the date range

Total Attempts

# of courses that were started, including ones that have missed deadline

Total Time Trained

Sum of duration of all modules taken


Only the duration that took place within the date range is counted

Trainee Email or Username / First Name / Last Name / Group Memberships / Created Date / Status / Custom Field 1-10

Current attribute values of the trainee user, not subject to date range

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